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Jeli is bringing generative AI to incident report analysis on August 10, 2023 at 2:19 pm
When a major system incident occurs, there is a ton of online and offline communication going on — or at least there should be. The online part creates a digital audit trail of what happened when and how people reacted, and ultimately how the problem was solved. Jeli launched a few years ago to help companies understand and track incidents. Today the company announced the next logical step in that approach, a beta that brings ChatGPT-like functionality to incident management.
Company founder and CEO Nora Jones says that adding generative AI to the product seemed like a natural extension of what they were doing already. “We’re always on the lookout for things to improve the product, and make it easier for humans to understand what they’re supposed to do in the middle of an emergency, or even outside of an emergency and where to access expertise. So we started using playing around with generative AI to help during the incident and then after the incident as well,” Jones told TechCrunch.
For starters, it’s going to help human understand what happened with a summarizing feature. As she points out, sometimes an incident can drag on for days or weeks, and just being able get caught up without having to wade through all the messaging can save oodles of time for the people involved. “So during the incident, we have a feature called ‘Catch Me Up’ that takes the conversation that’s happened so far, and summarizes it for whoever is needing to be caught up on the incident,” she said.
In addition, the company is providing a narrative builders for users to get a sense of the breadth of the incident. “We allow you to generate markers that summarize for you where detection happened, who was associated with it, what they said, where diagnosis happened and where repair happen. And the idea is to direct the humans towards understanding anomalous things about how the event unfolded.”
The company is using the OpenAI API for starters to build this functionality, but Jones says they have trained the model specifically on computer incident management. “We’re leveraging generative models from OpenAI. So we were using ChatGPT, and then we were able to improve a lot of the responses through things like chain of thought reasoning. That has allowed us to classify incident transcripts more readily,” she said.
Jones says to limit the hallucination problem where the model makes up part of an answer, which would be especially problematic in an incident management scenario, they show their work, so a human can check the source material to confirm the data they are generating is correct.
“You can see the summary and all the evidence that it pulled from. I never want to call this ‘an automated post mortem’ or ‘an automated incident review’ because it’s not it’s like it’s a kick starter. And we actually encourage humans to edit what it came up with,” she said.
You can’t query the incident report in the current version just yet, but Jones says the purpose of the beta is to refine what they’ve built, and they will decide how to enhance it based on feedback from users.
The company is announcing the new capability today. Interested Jeli customers can sign up for the wait list.
When a major system incident occurs, there is a ton of online and offline communication going on — or at least there should be. The online part creates a digital audit trail of what happened when and how people reacted, and ultimately how the problem was solved. Jeli launched a few years ago to help
President Donald Trump says the United States might one day get rid of federal income tax because of money the government collects from tariffs on imported goods. Tariffs are extra taxes the U.S. puts on products that come from other countries.
What Trump Is Saying
Trump has said that tariff money could become so large that it might allow the government to cut income taxes “almost completely.” He has also talked about possibly phasing out income tax over the next few years if tariff money keeps going up.
How Taxes Work Now
Right now, the federal government gets much more money from income taxes than from tariffs. Income taxes bring in trillions of dollars each year, while tariffs bring in only a small part of that total. Because of this gap, experts say tariffs would need to grow by many times to replace income tax money.
Questions From Experts
Many economists and tax experts doubt that tariffs alone could pay for the whole federal budget. They warn that very high tariffs could make many imported goods more expensive for shoppers in the United States. This could hit lower- and middle‑income families hardest, because they spend a big share of their money on everyday items.
What Congress Must Do
The president can change some tariffs, but only Congress can change or end the federal income tax. That means any real plan to remove income tax would need new laws passed by both the House of Representatives and the Senate. So far, there is no detailed law or full budget plan on this idea.
What It Means Right Now
For now, Trump’s comments are a proposal, not a change in the law. People and businesses still have to pay federal income tax under the current rules. The debate over using tariffs instead of income taxes is likely to continue among lawmakers, experts, and voters.
Former President Donald Trump has signed an executive order directing federal agencies to declassify all government files related to Jeffrey Epstein, the disgraced financier whose death in 2019 continues to fuel controversy and speculation.
The order, signed Wednesday at Trump’s Mar-a-Lago estate, instructs the FBI, Department of Justice, and intelligence agencies to release documents detailing Epstein’s network, finances, and alleged connections to high-profile figures. Trump described the move as “a step toward transparency and public trust,” promising that no names would be shielded from scrutiny.
“This information belongs to the American people,” Trump said in a televised statement. “For too long, powerful interests have tried to bury the truth. That ends now.”
U.S. intelligence officials confirmed that preparations for the release are already underway. According to sources familiar with the process, the first batch of documents is expected to be made public within the next 30 days, with additional releases scheduled over several months.
Reactions poured in across the political spectrum. Supporters praised the decision as a bold act of accountability, while critics alleged it was politically motivated, timed to draw attention during a volatile election season. Civil rights advocates, meanwhile, emphasized caution, warning that some records could expose private victims or ongoing legal matters.
The Epstein case, which implicated figures in politics, business, and entertainment, remains one of the most talked-about scandals of the past decade. Epstein’s connections to influential individuals—including politicians, royals, and executives—have long sparked speculation about the extent of his operations and who may have been involved.
Former federal prosecutor Lauren Fields said the release could mark a turning point in public discourse surrounding government transparency. “Regardless of political stance, this declassification has the potential to reshape how Americans view power and accountability,” Fields noted.
Officials say redactions may still occur to protect sensitive intelligence or personal information, but the intent is a near-complete disclosure. For years, critics of the government’s handling of Epstein’s case have accused agencies of concealing evidence or shielding elites from exposure. Trump’s order promises to change that narrative.
As anticipation builds, journalists, legal analysts, and online commentators are preparing for what could be one of the most consequential information releases in recent history.
What Happened at the United Nations
On Friday, Israeli Prime Minister Benjamin Netanyahu addressed the United Nations General Assembly in New York City, defending Israel’s ongoing military operations in Gaza. As he spoke, more than 100 delegates from over 50 countries stood up and left the chamber—a rare and significant diplomatic walkout. Outside the UN, thousands of protesters gathered to voice opposition to Netanyahu’s policies and call for accountability, including some who labeled him a war criminal. The protest included activists from Palestinian and Jewish groups, along with international allies.
Why Did Delegates and Protesters Walk Out?
The walkouts and protests were a response to Israel’s continued offensive in Gaza, which has resulted in widespread destruction and a significant humanitarian crisis. Many countries and individuals have accused Israel of excessive use of force, and some international prosecutors have suggested Netanyahu should face investigation by the International Criminal Court for war crimes, including claims that starvation was used as a weapon against civilians. At the same time, a record number of nations—over 150—recently recognized the State of Palestine, leaving the United States as the only permanent UN Security Council member not to join them.
International Reaction and Significance
The diplomatic walkouts and street protests demonstrate increasing global concern over the situation in Gaza and growing support for Palestinian statehood. Several world leaders, including Colombia’s President Gustavo Petro, showed visible solidarity with protesters. Petro called for international intervention and, controversially, for US troops not to follow orders he viewed as supporting ongoing conflict. The US later revoked Petro’s visa over his role in the protests, which he argued was evidence of a declining respect for international law.
Why Is This News Important?
The Gaza conflict is one of the world’s most contentious and closely-watched issues. It has drawn strong feelings and differing opinions from governments, activists, and ordinary people worldwide. The United Nations, as an international organization focused on peace and human rights, is a key arena for these debates. The events surrounding Netanyahu’s speech show that many nations and voices are urging new action—from recognition of Palestinian rights to calls for sanctions against Israel—while discussion and disagreement over the best path forward continue.
This episode at the UN highlights how international diplomacy, public protests, and official policy are all intersecting in real time as the search for solutions to the Israeli-Palestinian conflict remains urgent and unresolved.
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