Business
The Business Case for Love on October 12, 2023 at 12:15 pm HBR.org
It’s the most powerful driver of consumer and employee behavior — and yet, businesses don’t study it or have a strategy to harness it.
Organizational culture, Business management, Leading teams, Customer experience, Customer service, Human resource management, Developing employees, Employee engagement, High potential employees, Employee retention, Leadership and managing people, Motivating people, Customer strategy, Digital Article It’s the most powerful driver of consumer and employee behavior — and yet, businesses don’t study it or have a strategy to harness it.